Shipping Policy

Last updated: 17/09/2025

1) Delivery coverage

Worldwide shipping from the UK. If your location is unavailable at checkout, contact us.

2) Methods & costs

3) Processing & tracking

Orders typically process within 1 business day after payment confirmation. A dispatch email with tracking is sent where available.

4) Customs, duties & taxes

International orders may incur import charges set by your local authorities; these are not included in our prices unless stated at checkout.

5) Address accuracy & failed deliveries

Please provide a complete/accurate address. Missed deliveries may be held or returned; redelivery/return fees may apply.

6) Lost or damaged

Report missing items or transit damage within 7 days of the expected delivery date; we’ll assist with claims and arrange a replacement or refund where appropriate.