Acceptable Use Policy

Last updated: 29/04/2026

1. Scope & Who This Applies To

This Acceptable Use Policy (“AUP”) applies to all individuals and entities who access or use gadgetora.co.uk (the “Website”), including visitors, registered account holders, customers and B2B buyers. It also applies to your use of our customer support channels, email communications and any other services we provide.

By accessing or using the Website, you agree to comply with this AUP in full. If you do not agree with any part of this policy, you must not use the Website. Where you use the Website on behalf of a business or organisation, you confirm that you are authorised to bind that entity to the terms of this policy.

This AUP should be read alongside our Terms & Conditions, Privacy Policy and Cookie Policy.

2. General Principles

When using gadgetora.co.uk, you agree to:

• Act in accordance with all applicable laws and regulations, including consumer protection law, data protection law and intellectual property law;
• Provide accurate, truthful and complete information when creating an account, placing an order, contacting support or submitting any content;
• Use the Website only for its intended purpose: browsing products, making purchases, managing orders, submitting genuine reviews and contacting our customer service team;
• Treat other users, our staff and our business with respect;
• Take reasonable steps to ensure the security of your account and not share your login credentials with others.

3. Prohibited Activities

The following activities are strictly prohibited on or in connection with our Website:

Fraud & Financial Misuse

• Using stolen, cloned or unauthorised payment cards;
• Card testing — making small or test transactions to verify stolen card details;
• Submitting false or abusive chargeback requests for orders that were legitimately fulfilled;
• Providing false identity information or impersonating another person or entity;
• Placing orders with no genuine intention to pay or receive goods.

Security & Technical Attacks

• Probing, scanning or testing the vulnerability of our Website, servers or network infrastructure without our prior written authorisation;
• Attempting to bypass, circumvent or disable any authentication, security or access control mechanism;
• Introducing or distributing malware, viruses, ransomware, spyware, trojans or any other malicious code;
• Conducting or participating in denial-of-service (DoS or DDoS) attacks against the Website or related infrastructure;
• Automated scraping, harvesting or data extraction from the Website without our express written permission;
• Attempting to gain unauthorised access to any account, system, database or data belonging to us or other users.

Intellectual Property & Privacy

• Reproducing, copying, redistributing or commercially exploiting any content from the Website without our prior written consent;
• Infringing the intellectual property rights of Apple and Blackcurrant Limited or any third party;
• Harvesting, collecting or processing personal data of other users without their consent or a lawful basis;
• Accessing or attempting to access accounts, order data or personal information belonging to other users.

Harmful or Offensive Conduct

• Submitting false, misleading or fabricated reviews or product ratings;
• Posting defamatory, abusive, threatening, obscene, hateful or discriminatory content;
• Harassing, threatening or intimidating our staff, support agents or other users;
• Impersonating GadgetOra, Apple and Blackcurrant Limited, our staff or any other person or organisation.

Technical Misuse & Circumvention

• Using hidden links, frames or other techniques to misrepresent pricing, availability or product information;
• Interfering with the proper rendering or display of any part of the Website;
• Using automated bots, scripts or tools to interact with the Website in a way that places excessive load on our infrastructure or distorts data;
• Attempting to manipulate search results, product rankings or review scores.

Unauthorised Commercial Use

• Using the Website to advertise, promote or sell your own products or services without our written permission;
• Reselling access to the Website or any of its features as a commercial service;
• Running lotteries, competitions, pyramid schemes or other promotional activities via our Website without authorisation.

Illegal Content & Activities

• Uploading, posting or transmitting content that facilitates or encourages illegal activities;
• Using the Website in connection with any activity that violates applicable law, regulation or court order;
• Submitting content that creates legal liability for us or our users, including content that infringes third-party rights or contains unlawful material.

4. User Content & Reviews

You are solely responsible for any content you submit to the Website, including product reviews, ratings, questions, comments or images (“User Content”). All User Content must be:

• Truthful and based on your genuine, first-hand experience;
• Relevant to the product or service being reviewed;
• Free from personal data about third parties unless you have their consent;
• Compliant with this AUP and all applicable laws.

By submitting User Content, you grant Apple and Blackcurrant Limited a non-exclusive, worldwide, royalty-free, perpetual licence to host, display, reproduce, adapt, translate and use that content for the purposes of operating and promoting the Website and our services.

We reserve the right to moderate, edit, refuse to publish or remove any User Content at our discretion, without prior notice, where we consider it to be in breach of this AUP, our Terms & Conditions or applicable law. We do not guarantee that all submitted content will be published.

5. Data Protection & Security Reporting

Your use of the Website must comply with our Privacy Policy and all applicable data protection laws, including UK GDPR.

If you discover or suspect a security vulnerability, data breach, abusive activity or any other issue affecting the Website or its users, we encourage you to report it to us responsibly:

• Email: info@gadgetora.co.uk
• Please include: a description of the issue, affected URLs or features, timestamps, screenshots or request IDs where available.
• Please avoid public disclosure of any vulnerability until we have had a reasonable opportunity to investigate and remediate the issue.

We will acknowledge security reports within 2 business days and keep you informed of our progress where appropriate.

6. Monitoring & Enforcement

We reserve the right to monitor use of the Website to the extent permitted by law, for the purposes of ensuring compliance with this AUP, maintaining security and improving our services.

If we determine, in our sole discretion, that you have breached or are likely to breach this AUP, we may take any or all of the following actions without prior notice:

• Remove or refuse to publish any User Content;
• Issue a formal warning;
• Suspend or permanently terminate your account;
• Cancel and refuse future orders;
• Block access to the Website from your IP address or device;
• Disclose information to law enforcement or regulatory authorities where required by law or where we believe a criminal offence has been committed;
• Pursue civil or legal remedies for any loss or damage caused to us or third parties as a result of your breach.

We will always act proportionately and in accordance with applicable law when enforcing this policy.

7. Changes to This Policy & Governing Law

We may update this Acceptable Use Policy from time to time to reflect changes in our services, applicable law or best practice. The updated version will be published on this page with a revised “Last updated” date. Your continued use of the Website following any changes constitutes your acceptance of the revised policy.

This policy is governed by the laws of England and Wales. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.